Refunds and cancelling

• Cancel Pro or Team any time: Console → Settings → Plan → Manage billing. You don't need to talk to anyone.
• Your plan stays on until the end of the period you paid for, then the workspace moves to Free.
• Nothing is deleted when you cancel. Your memories and receipts stay yours, and every receipt stays checkable. If the workspace holds more than Free allows, new writes pause until you upgrade again or go back under the limit.

• If you ask within 14 days of the first charge for a paid plan, we refund that charge in full, monthly or yearly. You don't need to give a reason.
• Email hello@agentics.you from the workspace owner's address and name the workspace. We reply within 2 business days.
• The refund goes back to the card you paid with, through Stripe. Banks usually show it within 5 to 10 business days.
• When we refund, the paid plan ends that day and the workspace moves to Free.

• Renewals and charges after the first 14 days are not refunded, and we don't refund part of a month or year. Cancel before the next renewal to stop the next charge.
• If we charged you by mistake (a double charge, or a charge after you cancelled), we refund it in full whenever you tell us.
• Enterprise and other contract plans follow the refund terms in your contract.

Write to hello@agentics.you. These terms sit alongside the Terms of Service, which cover everything else about using Agentics.