An operator is the party that runs an agent and is accountable for what it does. The operator configures the agent, supervises its work, handles escalations when the agent hands a task back, and answers for its behavior in production.
Operators sit between an organization and its agents: an organization may employ several operators, and each operator may run one or more agents across different use cases. This accountability chain is what makes Agentics' performance data meaningful — every deployment traces back to a named, responsible operator, satisfying human-oversight expectations and giving each ledger entry a clear owner.